Legal Information
Privacy Policy
Company: FOP Zykova Anastasia Ivanovna
Address: 4 Vaclava Havela St., Kyiv, Ukraine
Email: hituka967@gmail.com
We respect your privacy and are committed to protecting our customers’ personal data.
Collection and use of data are carried out in accordance with Ukrainian law and GDPR requirements.
Data We Collect
Your email, if you have voluntarily subscribed to our exclusive product newsletters.
Order information (products, quantity, delivery address) via the Shopify platform.
Anonymous analytics data through Google Analytics, Pinterest, and Shopify Analytics.
How Data Is Used
To process orders and deliver products.
To send informational and promotional emails only with your voluntary consent.
For analytics and service quality improvement.
Sharing Data with Third Parties
Order data is shared only with delivery services (DHL, UPS, FedEx, Nova Poshta, UkrPoshta) for order fulfillment.
Personal data is not shared with third-party marketing companies without your consent.
User Rights
You can request access to your data, correction, or deletion.
For requests, contact: hituka967@gmail.com
Terms of Service
By using the website www.hituka.com, you agree to these terms.
Access to the website and order placement is provided in accordance with applicable law.
Any copying of website content without permission is prohibited.
We reserve the right to change website content and terms of use at any time.
The company is not responsible for delivery delays caused by external factors or logistics services.
Returns & Refunds
Product returns are possible within 14 days only if a manufacturing defect is detected.
In other cases, returns are not accepted.
Refunds are processed according to the agreed procedure after defect confirmation.
Shipping Policy
Production: made individually for each order, production time is 5–8 days.
Delivery: DHL, UPS, FedEx, Nova Poshta, UkrPoshta.
Delivery cost and time depend on the chosen method and region.
Shipment tracking is available through the selected delivery service.
Cookie Policy
The site uses standard Shopify cookies for cart functionality, sessions, and analytics.
We use your email only for newsletters if you have given voluntary consent.
You can disable cookies in your browser settings, but some site features may become unavailable.
Payment Policy
All standard Shopify-supported payment methods are accepted.
Payments are processed via a secure connection.
Refunds are only available for confirmed defective products; otherwise, refunds are not provided.
Legal Info / Company Info
Company: FOP Zykova Anastasia Ivanovna
Address: 4 Vaclava Havela St., Kyiv, Ukraine
Email: hituka967@gmail.com
Website: www.hituka.com
Products: aprons, kitchen accessories, kitchen utensils
All legal inquiries and claims are handled at the above address and email.
FAQ (Frequently Asked Questions)
What is the return policy?
All products sold on the website can be returned within 14 days if they are defective or do not meet our quality standards.
Can all products be returned?
All products listed on the website can be returned.
When will I receive my order?
After your item is made, it will be shipped to the delivery service
Where are your products manufactured?
All products are manufactured in Kyiv.